The agreement between you and us

Alerto Terms of Service

The rules for using the Alerto app. Please read them before you get started.

Effective date: Jun 1, 2026 Last updated: Jun 1, 2026

Alerto is a personal life-organizer made by Matris, LLC. You're free to use it for your own personal organizing. Your data stays on your device — you're responsible for it and for any backups you choose to make. The app is provided "as is," it's not a substitute for professional or emergency services, and these terms set out what you can expect from us and what we expect from you.

1 Acceptance of these terms

By downloading, installing, or using Alerto (the "App"), you agree to these Terms of Service (the "Terms"). The App is provided by Matris, LLC ("we," "us," or "our"). If you don't agree with these Terms, please don't use the App.

These Terms work alongside our Privacy Policy, which explains how the App handles your information.

2 Who can use Alerto

Alerto is intended for adults and is not directed to children. By using the App you confirm you're old enough to form a binding agreement in your jurisdiction (generally 18 or older). If you add information about family members or children, you're doing so as the responsible adult account holder.

3 Your license to use the App

We grant you a personal, limited, non-exclusive, non-transferable, revocable license to install and use Alerto on devices you own or control, for your own personal, non-commercial use.

This license is for using the App as intended — it does not transfer ownership of the App or any part of it to you.

4 Your responsibilities

5 Your data and backups

Alerto stores your information locally on your device, encrypted. We do not run servers that hold your personal content, and we cannot read your optional encrypted backup. See the Privacy Policy for details.

Because your data is stored on your device, you are responsible for keeping it safe. If you lose, reset, or uninstall your device without a backup, your data may be permanently lost. Optional backups are stored in your own Google Drive — we don't keep a copy and can't restore data for you.

6 Acceptable use

When using Alerto, you agree not to:

7 Third-party services

Alerto uses a few third-party services to function — such as Google Sign-In and Google Drive (for optional backup), Google Play services and Google ML Kit (on-device features), and OpenStreetMap (map tiles). Your use of those services is governed by their own terms and privacy policies. We're not responsible for third-party services, and their availability or behavior may change.

8 Not a substitute for emergency or professional services

Important. Alerto is an organizing tool, not a professional service. Its emergency medical card, financial tracking, reminders, and location features are for your personal convenience only.

Alerto is not a medical, legal, financial, or emergency-response service. Do not rely on it for medical decisions, emergency dispatch, or professional advice. In an emergency, contact your local emergency services directly. Always confirm important financial, legal, or health matters with a qualified professional.

9 Intellectual property

The App — including its software, design, branding, and content we provide — is owned by Matris, LLC or its licensors and is protected by intellectual-property laws. The "Alerto" name and logo are ours. The content you create and enter remains yours; these Terms don't claim any ownership over it.

10 Updates and availability

We may release updates, add or remove features, or change how the App works at any time. Some updates may be required for the App to keep working properly. We don't guarantee the App will always be available, uninterrupted, or error-free, and we may discontinue it with reasonable notice where practical.

11 Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the App will meet your requirements, be uninterrupted, secure, or error-free, or that any data will be preserved without loss.

12 Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MATRIS, LLC AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE APP. Our total liability for any claim relating to the App will not exceed the greater of the amount you paid for the App, if any, or USD $50. Some jurisdictions don't allow certain limitations, so some of the above may not apply to you.

13 Indemnification

You agree to indemnify and hold harmless Matris, LLC and its affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your misuse of the App or your violation of these Terms or applicable law.

14 Termination

You can stop using Alerto at any time by uninstalling it. We may suspend or end your access to the App if you violate these Terms or use the App unlawfully. Sections that by their nature should survive termination — such as intellectual property, disclaimers, and limitation of liability — will continue to apply.

15 Changes to these terms

We may update these Terms from time to time. We'll revise the "Last updated" date above and, where appropriate, notify you in the App. Continued use of Alerto after changes take effect means you accept the updated Terms.

16 Governing law

These Terms are governed by the laws of Pennsylvania, United States, without regard to its conflict-of-law rules. Any disputes will be resolved in the courts located in Cumberland County, Pennsylvania, unless applicable law requires otherwise.

17 Contact us

Matris, LLC

info@matris.co